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Privacy Policy

Last updated: September 16, 2026

1. Who we are

Austin Foundation Repair (“we”, “us” or “our”) provides residential foundation repair, evaluation and leveling services in Austin, TX and surrounding Central Texas communities. This policy explains what we collect through this website and how we use it.

2. Information we collect

We collect information you give us directly, including:

  • Your name and contact details (phone number, email address)
  • Your city, ZIP code or property address when you request an evaluation or quote
  • What you tell us about your property and the concern you have noticed
  • Photos or documents you choose to send us
  • Records of our communication with you

We also collect limited technical information automatically, such as pages viewed and general location derived from your IP address, through standard web analytics.

3. How we use your information

  • To respond to your quote request or enquiry
  • To schedule and carry out an evaluation of your property
  • To prepare and send written findings and proposals
  • To provide the services you engage us for and to support them afterwards
  • To keep records of work performed, including for warranty purposes
  • To improve this website and understand which content is useful

We do not add you to a marketing list simply because you requested a quote. If we ever send promotional messages, it will be with your consent and you can opt out at any time.

4. Form submissions

Quote request and contact forms on this site are processed by a third-party lead-capture service that forwards your message to us by email. That service applies basic spam filtering and does not use your details for its own marketing.

5. Sharing your information

We do not sell your personal information. We may share it with:

  • Subcontractors or specialists involved in your project, limited to what they need
  • Service providers who support our operations, such as email and scheduling tools
  • Professional advisors such as accountants or lawyers where necessary
  • Authorities where we are required to by law

6. Data retention

We keep enquiry records for as long as needed to respond and for a reasonable period afterwards. Project records, including evaluations and warranty documentation, are retained for longer because warranty terms may depend on them.

7. Data security

We use reasonable administrative and technical measures to protect personal information from unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Your rights

You can ask us to:

  • Tell you what personal information we hold about you
  • Correct information that is inaccurate
  • Delete information we no longer need to keep
  • Stop sending you marketing communications

Contact us using the details below to make a request.

9. Cookies and analytics

This site uses cookies and similar technologies to understand how visitors use our content and to improve it. You can set your browser to refuse cookies or to alert you when one is being set. Some site features may not work as intended if you do.

10. Children

This website is intended for adults arranging services for a property. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy as our practices or legal obligations change. The date at the top of the page shows when it was last revised.

12. Contact us

Call Us Request a Quote